Contact Us

If this is an emergency

If you are experiencing an emergency then contact your local emergency services. Engage with your personal emergency safety action plan, or contact your next of kin.

Get in touch

Get in touch with Charpsy through email, phone, or ticket form.

Email, Phone, and Ticket Form

Response times are usually quick, taking an average of between 24 to 48 hours. But in times of high demand, and during weekends or public holidays it could take longer.

Ticket Form

Our ticket contact form is on our sister site found at Please click the link and a new browser window will open for you. Then visit Submit Ticket on that website to send your inquiry.


Email: [email protected]


Non-emergency only: +64 4 928 2027